Teaching and Learning Resource Center

What do I need to know about Proctorio and data security?

Proctorio is rated for S4 data. See the university's Institutional Data Policy for more detail. The S4 rating is because students are expected to scan their BuckID.

What Proctorio data is stored on the Canvas servers?

All Proctorio data is stored on Proctorio's Microsoft Azure servers. All exam information remains within Canvas.

Proctorio does not store student's personally identifiable information. It uses Canvas APIs to pull the student information from Canvas. Proctorio does not have access to view student attempts. Only the instructors or admins in the course in Canvas, with the proper credentials, have access to these recordings.

Why am I allowed to use a Google account to store a Proctorio profile? I thought Ohio State did not have a relationship that allows us to use Google accounts.

If you choose to use a saved Proctorio profile that links to your Google account, there is no personally identifiable Ohio State information or data stored directly to the account. All of the data is immediately encrypted and moved to Proctorio servers and is only available in the Proctorio Gradebook when someone clicks the View Proctorio Gradebook link from the quiz page. The Google account just acts as a pass-through mechanism.