Toolset Support Forms
Get assistance with Ohio State's e-Learning toolset, report a problem, or make a request. Select the contact form best suited to your needs.
CarmenCanvas
CarmenCanvas is the learning management system for in-person and online courses at Ohio State, used as a hub for course content, assignments, grades, communication and more.
Use the CarmenCanvas Contact Form below to ask a question, report a problem, or make a request, such as:
- Requesting a Carmen space
- Requesting to merge or split a Carmen course
Students, use the Opt Out of CarmenBooks Inclusive Access Form below to opt-out of CarmenBooks for a course.
Opt Out of CarmenBooks Inclusive Access
Use the Carmen Affiliates Form to:
- Request to join the Carmen Affiliates program
- Authorize an affiliate for the program
CarmenZoom
CarmenZoom is the academic audio and web conferencing solution for Ohio State, used for remote teaching, advising appointments, group projects, and more.
Use the CarmenZoom Contact Form to ask a question, report a problem, or make a request, such as:
- Hosting a Zoom webinar/request a webinar license
- Increasing attendance capacity of Zoom webinar
Mediasite
Mediasite is a video and lecture capture tool used to record class sessions or lectures, screen or slide share with audio or video from a desktop computer, and upload recordings to university servers.
Use the Mediasite Contact Form below to ask a question, report a problem or make a request, such as:
- Requesting a catalog of shared folder
- Scheduling the Mediasite hardware recorder
PebblePad
PebblePad powers Ohio State’s ePortfolio service and is an online learning journey platform adopted in support of the General Education program.
Use the PebblePad Contact Form below to ask a question, report a problem, or make a request.
Secured Media Library
Secured Media Library (SML) is Ohio State's online portal for securely streaming select commercial media to your students outside of class.
Use the Secured Media Library Contact form below to ask a question, report a problem, or make a request, such as:
- Request your media be returned to you
- Inquire about the availability of a specific title (Note: The SML is not currently processing new titles.)
Secured Media Library Contact Form
Vita
Vita is no longer available to most faculty and staff at Ohio State. Please consult with the Faculty Affairs contact in your college or visit the information page about Interfolio.
OSU Extension faculty/staff will continue to use Vita for their annual reporting process. Please contact Debby Lewis at lewis.205@osu.edu for more information.
Use the Vita Contact Form below to ask a question, report a problem or make a request.
U.OSU
U.OSU is Ohio State's easy-to-use professional website platform that can help you create blogs, showcase your work, host course assignments and more.
Use the U.OSU Contact Form below to ask a question, report a problem, or make a request.
Top Hat
Top Hat is a web-based classroom response system that allows instructors to create an interactive lecture experience for students.
Use the Top Hat Contact Form below to ask a question, report a problem, or make a request.
ExamSoft
Beginning in Autumn 2023, Examsoft is being used only in the Colleges of Pharmacy, Optometry, Veterinary Medicine, and some departments in the College of Medicine. Please contact the instructional technology staff in your unit if you expect to use ExamSoft.
LabArchives
LabArchives is a cloud-based Electronic Lab Notebook application that allows users to electronically create, store, share and securely manage data.
Use the LabArchives Contact Form below to ask a question, report a problem or make a request.
Teaching Support Forms
Our Teaching and Learning Resource Center partners can guide you to develop, innovate, and reflect upon your teaching. Consultants are available to support you in a variety of areas, including course design, instructional strategies, online teaching, technology-enhanced teaching, and student engagement. Select the contact form best suited to your needs.
Center for Life Science Education (CLSE)
The Center for Life Science Education (CLSE) is an interdepartmental program in the College of Arts and Sciences that uses evidence-based practices to manage the Biology major (e.g., CUREs, PLTL and Metacognitive practice), teaches graduate and undergraduate Biology courses, provides professional development to course instructors, and conducts biology education research.
Center for the Study and Teaching of Writing (CSTW)
The Center for the Study and Teaching of Writing (CSTW) consists of three core programs that provide support to Ohio State instructors and writers: Writing Across the Curriculum (WAC), the Writing Associates (WA) program, and the CSTW Writing Center.
Distance Education and Learning Design (DELD) in the College of Education and Human Ecology
The Distance Education and Learning Design (DELD) team in the College of Education and Human Ecology (EHE) partners with educators to create meaningful learning experiences utilizing effective teaching and design strategies.
Faculty Advancement, Mentoring and Engagement (FAME) in the College of Medicine
The Center for Faculty Advancement, Mentoring and Engagement (FAME) provides comprehensive faculty career development throughout all domains of an academic medical center. We develop faculty to be expert educators, leaders, superlative clinicians and eminent scholars. We provide unique opportunities for women and minority faculty who are underrepresented in academic medicine and in leadership.
Michael V. Drake Institute for Teaching and Learning
The Drake Institute consults on a broad range of instructional strategies that support student achievement and engagement; signature programs include instructional redesign, teaching endorsements, curriculum and course design, Scholarship of Teaching and Learning, and development/mentorship across a teaching career.
Office of Academic Affairs, Digital Learning (OAA, Digital Learning)
The Office of Academic Affairs, Digital Learning (OAA, Digital Learning) team provides consultations and support for using teaching strategies that incorporate or rely on technology, including strategies for distance learning, distance enhanced, and hybrid courses.
Office of Academic Enrichment (OAE)
The Office of Academic Enrichment (OAE) provides consultations and support for incorporating experiential learning into your course, such as service-learning, course-based undergraduate research experiences (CUREs), ePortfolio, and GE Integrative Theme Course pedagogies.
Office of Distance Education in the College of Arts and Sciences (ASC ODE)
The Office of Distance Education in the College of Arts and Sciences supports dynamic course and program development through research-driven, forward-thinking solutions proven to ensure understanding, engagement, access, and equity in online learning communities.
Office of Diversity and Inclusion (ODI)
The Office of Diversity and Inclusion (ODI) provides consultation and resources related to best practices on diversity, equity, and inclusion.
Undergraduate Education
Undergraduate Education offers support and coordination for General Education, and for instructors designing, offering, and assessing General Education courses.
Contact Undergraduate Education
University Libraries Teaching & Learning Department
The University Libraries Teaching & Learning Department provides workshops, resources, and consultations that support the effective teaching of information literacy and the integration of library and open educational resources.