Teaching and Learning Resource Center

CarmenZoom Reports

CarmenZoom allows you to run various reports for both meetings and webinars that provide information about meeting participants, registration information, polling, and more.  

Meeting Reports 

Hosts of CarmenZoom meetings have options for viewing reports to see a list of meeting participants, registration, and polling results.   

As the meeting host, you will have two reports to choose from.  

  • Usage report, which allows you to:  
    • View meetings.  
    • Generate a list of participants.  
    • View meeting duration.  
  • Meeting report, which allows you to: 
    • View registration reports and poll reports for meetings.  

Meeting reports are automatically deleted 30 days after the scheduled date. This is also when the meeting is removed from the Previous Meetings page in the web portal.  

If you delete a meeting from your Meetings list in the web portal, you cannot generate reports for that meeting. You can still download any reports you generated before deleting the meeting.  

You should generate meeting reports after your meeting has ended. If you generated a report before starting the meeting, you should re-generate the report to obtain the data collected during the meeting.  

UX Tip

Attendance and Participation in Online Class Meetings 

If you are using synchronous Zoom meetings, you can access meeting reports to review student’s attendance. For fully online Distance Learning classes, though, instructors are encouraged to include at least one academic-related activity each week beyond simply logging in to a Zoom meeting. Identifying a student's last date of participation is an element of federal financial aid rules. Learn more about attendance in online classes.  

Participants List

The Usage report allows you to view information on meeting participants including:  

  • Name (Original Name) is the name of the participant
  • User Email is the email the participant used to access Zoom
  • Join Time is the time the participant joined the Zoom meeting
  • Leave Time is the time the participant left the Zoom meeting
  • Duration (minutes) is the length of time in minutes the participant was in the meeting

To run the usage report:  

  1. Log in to CarmenZoom. 
  2. Click on your profile picture in the upper-right corner of the window and select Profile. 
  3. Click on Reports and then Usage Reports.  
  4. Click Meeting and webinar history
     

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    Usage area
  5. This generates a report with the following information:  
    • When the meeting was created (Creation Time) 
    • When the meeting started (Start Time) and ended (End Time) 
    • How long the meeting lasted in minutes (Duration) 
    • Number of participants (Participants) 
  6. To locate a meeting you can search by time range or by Meeting ID by selecting from the dropdown menu.  

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    Search options for finding a particular meeting in CarmenZoom
  7. To get a more detailed view of the participants, click the number underneath Participants.

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    View Participants list

    A pop-up will appear with information on the meeting participants including:

    • Name
    • User Email  
    • Join Time
    • Leave Time
    • Duration  ​​

    Users may be duplicated in the list if they left and reentered the Zoom meeting several times. If you want to see a list of unique users, then check the Show unique users box on the top left. This collapses users who have duplicate entries into one entry with their meeting duration minutes summed together.

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    List of meeting participants shown in report
  8. Click Export to create a list of participants in Excel.  
Polling Report

 The poll report contains the following information of participants that answered a poll question: 

  • Username and email address 
  • Date and time they submitted their answer 
  • The poll question and the participant's answered 

If a poll is relaunched in a meeting, the poll report will only display the last poll occurrence. If you know you will need to launch the same poll twice and want both sets of data, consider creating a second poll with the same questions as the original to avoid relaunching.  

To generate a poll report: 

  1. Log in to CarmenZoom. 
  2. Click on your profile picture in the upper-right corner of the window and select Profile. 
  3. Click on Reports and then Usage Reports.  
  4. Click Meeting and webinar history.  

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    Meeting and Webinar History menu
  5. To locate a meeting you can search by time range or by Meeting ID.  

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    Locating a meeting through the search feature
  6. In the Has any data dropdown, select Poll Report.
  7. On the far right column in the row of the desired meeting, click the graph icon to Generate Detailed Report.  

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    Generated reports
  8. Once the report finishes generating, click Download and which saves the poll report as an Excel spreadsheet on your device.  

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    Report queue showing list of polls and participant lists
Registration Report

The registration report contains by default the following information of registered participants: 

  • First and last name  
  • Email address  
  • Date and time of registration 
  • Approval status 

To run the registration report:  

  1. Log in to CarmenZoom. 
  2. Click on your profile picture in the upper-right corner of the window and select Profile. 
  3. Click on Reports and then Usage Reports..  
  4. Click Meeting and webinar registrations. 

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    Meeting and Webinar History menu
  5. To locate a meeting you can search by time range or by Meeting ID.   

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    Usage reports list in CarmenZoom
  6. On the far right in the row of the desired meeting, click Generate.  
  7. In the dropdown menu, select Registration Type: All Registrants, Approved Registrants, or Denied Registrants .

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    CarmenZoom Registrant Report
  8. Once the report finishes generating, click Report Queue then select download, which saves the report as an Excel spreadsheet on your device.  
Viewing Reports in Carmen

 If you are using the CarmenCanvas integration with Zoom, you can view reports of participants and polling by clicking Zoom from the course navigation then going to Previous Meetings and clicking on View Meeting Report. Learn more about the CarmenCanvas and Zoom integration.    

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Canvas View for CarmenZoom integration

Webinar Reports 

If you have been granted a webinar license, you can access the Webinar report option which allows you to search for registration, attendee, performance, Q&A, and poll reports for webinars.  

Select the type of report you need, search by date range to locate the webinar and then generate the report.