Cloud recordings can only be viewed by other CarmenZoom account members, so an additional step is needed to make them viewable for non-Ohio State audiences. You can do this for individual recordings or all recordings under your account. Make sure you follow Ohio State's Institutional Data Policy requirements and FERPA guidelines when sharing your recording links.
To remove the authentication requirement from a specific recording:
- Log in at carmenzoom.osu.edu.
- On the left side of the page, select Recordings.
- Click the Cloud Recordings tab from the top of the page.
- To the right of your listed recordings, you will see a Share button, click it to bring up a Share recording dialog box.
- Change the Who can view drop-down menu to Everyone with the recording link. Your change will save automatically.
To disable the setting for your CarmenZoom account:
- Log in to carmenzoom.osu.edu.
- Select Settings from the left-hand menu.
- Click the Recording tab from the top of the page.
- Scroll down to the setting titled Require users to authenticate before viewing cloud recordings. Switch this setting off to remove the authentication requirement from all cloud recordings under your account. Your change will save automatically.
If you are still having issues with sharing or accessing Zoom recordings after following all the above steps, let us know at carmenzoom@osu.edu.