You can organize the Q&A Moderation page by assigning Categories to messages. Categories allow you to label each message as a specific topic or type.

Once a Category is assigned, the messages will automatically organize alphabetically by Category.

Add a Category

1. Access the Q&A Moderation page.
2. Check the message(s) you would like to add to a category.
   Image

   
3. Click Category. A drop-down menu appears.
4. Select Add Category. A pop-up appears.
   UX Tip

   Each message can only have one label. Adding a new category to a message that already has one, effectively changes the old label to the new one.

   To delete a Category, choose Remove Category.
   Image

   
5. Type the Category name. For example, one category might be "Midterm Questions" or "Needs Reply".
   Image

   
6. Click OK. The category label appears to the right of the viewer name and email address.
   Image