Teaching and Learning Resource Center

Start of Term Checklist

Below are answers to frequently asked questions and important reminders for students and instructors to prepare for the start of term. 

Students

Is this your first semester?

Check out the Getting Started with Carmen for Students guide and see below for helpful start of term reminders! 

Why can't I see my course in Carmen?

  • Just added the course today? Added or dropped courses process overnight. Check back tomorrow to see any courses you added today. 
  • Not Generated? Your instructor decides if and when to use Carmen; please check with your instructor if you do not see your class in your list of courses.  
  • Unpublished? Your instructors decide when to make content available to you; please check with your instructor. 
  • Wrong section number? If the course section is different than what you registered for, your instructor might have merged your section with another course they are teaching. Check out more on merged courses. 
  • Seeing your previous courses? Check your filters on the right side of your Carmen landing page to select the correct term. Still not seeing your course in Carmen? Double-check  your course enrollment in BuckeyeLink. Go to MyBuckeyeLink and click “My Class Schedule” in the top left corner. Ensure that the “Status” box says “Enrolled.” If it says Dropped, or Waitlisted, or the course is not on your “My Class Schedule” page at all, contact your academic advisor. 
  • Using the Canvas mobile app? Courses are only visible within the Canvas mobile app once the course is Created and Published by the instructor. Learn more about your course list.
  • Missing published courses in the Canvas mobile app? If a course is showing as published on your Carmen landing page, but is not showing up in your Canvas mobile app, log out of your mobile app and log back in with the QR code option.  

Organize your Courses on the CarmenCanvas Dashboard 

  • Update your favorite courses in Carmen so only your current courses appear in your course list. 
  • Create nicknames to shorten the course titles, which will then appear throughout Carmen. 

Don't Forget!

  • Log into CarmenZoom at carmenzoom.osu.edu prior to joining or hosting Zoom meetings for the best experience and to access the full functionality of the Zoom account provided by your Ohio State license.    

Students who are under 18 years old must have a waiver from their parent or guardian on file with the Registrar’s office in order to have a full Zoom account.  

Instructors

Is this your first semester?

Check out the Getting Started with Carmen for Instructors guide or attend a workshop. See below for helpful start-of-term reminders! 

Why can't my students see my course in Carmen?

  • Not generated? Be sure to generate your courses in Carmen early so students can prepare for the semester!
  • Is everything published? Check the Student View to ensure your content is visible to students.
  • Verify links and assignment dates are correct. If you have copied a previous course, these and other items may no longer be accurate.
  • Want to hide some content until a later date or control who can see it? Check out more about module availability and locking. 

Messaging your Students

To message students in Carmen, your course must be published. You can also send notifications to students using the Faculty Center roster. 

Course Access

Course Content 

Other Reminders

Additional Resources

Browse our growing repository of teaching topics to explore best practices for planning your courses, choosing teaching strategies, supporting your students, and more. 

Get Help

The IT Service Desk offers 24-hour support, seven days a week. 

In-person support is available on both Columbus and regional campuses.

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